Rotadent® Plus Warranty  |  Pro-Select Platinum® Warranty

Rotadent® Plus Limited Lifetime Warranty Information

Rotadent® Plus is the only electric powered toothbrush that comes with a limited lifetime warranty.5

Each Rotadent® Plus power handle and charger unit is warranted to be free from defects in material and workmanship. The power handle is warranted for so long as you own it and operate it according to instructions. The charger unit is warranted for one (1) year from purchase. To activate the warranty, you must register online at www.rotadentwarranty.com (or www.rotadentwarranty.ca for Canadian residents) or return the warranty registration card by mail within 30 days of receipt. This warranty does not cover:

  • Rotadent® Plus rotary toothbrushes obtained from a source other than a dental office.
  • Brush heads or components other than the power handle and/or charging base.
  • Any defects which do not affect the ability of the Rotadent® Plus to function properly.
  • Shipping and handling costs to and from the manufacturer for warranty service.
  • Misuse, abuse, damage caused by electrical power surge or operation in ways not recommended or authorized by Zila.

If you fail to register or maintain your Rotadent® Plus as described, this warranty is limited to one (1) year from the date of your purchase or receipt from a dental office, so long as you can provide proof of such purchase or receipt, non-extendible by any replacement or repair. ZILA MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND HEREBY EXPRESSLY DISCLAIMS ANY WARRANTY OR MERCHANGABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Limitation of liability: Except where prohibited by law, Zila will not be liable for any loss or damage arising from this product, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted. Some states do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions above may not apply to you.

* Applicable for products shipped to U.S. and Canadian customers only.

Pro-Select Platinum® Warranty Information

ONE YEAR LIMITED HARDWARE WARRANTY

What does this warranty cover?

Zila (the Company) warrants to the Purchaser the Company's hardware will be free from defects in workmanship or material under normal use and service for a period of twelve (12) months from the date of delivery of the product to the original Purchaser. Failure on the part of the Purchaser to use distilled water or any other non-approved liquid with this product will void this warranty. Please see the operating manual.

What are the Company's obligations under this warranty?

During the period of this warranty, the Company agrees to repair or replace, at its sole option, without charge to the Purchaser, any defective hardware. The warranty period dates from the original equipment purchase, in the event the Company chooses to replace defective equipment in lieu of repair. Hardware may only be returned to the Company after a Return Material Authorization (RMA) number has been obtained. To obtain an RMA number and information on where to deliver the hardware, call Technical Support at 800-228-5595. Purchaser must return the hardware to the Company in an adequate container for shipping, with freight and insurance prepaid, by the same means as the hardware was shipped to the Company. The Company may use reconditioned or like-new parts or units, at its sole option, when fulfilling its obligations under this warranty. In any event, the Company's liability for defective hardware is limited to repairing or replacing the hardware. If hardware is replaced at the option of the Company, returned hardware will become property of the Company.

What does this warranty not cover?

This warranty is contingent upon proper use of the hardware. It does not cover components such as the ultrasonic scaler tips, cables, bottles or damage due to accident, unusual physical, electrical or electromechanical stress, neglect, misuse, unauthorized sterilization procedures, improper installation, failure of electric power, air conditioning, humidity control, transportation, or tampering with or altering the hardware. The Company assumes no responsibility or obligation to Purchaser resulting from future hardware changes made by the Company or its component suppliers, after purchase of the hardware.

What is the length of the warranty?

Any implied warranties covering the product, including warranties of merchantability or fitness for a particular purpose, are limited in duration to one year from the date of delivery to Purchaser. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

What are the limits of the company's liability?

In any case, the Company shall not be liable for the loss of profits, lost savings, special, incidental, consequential, indirect or other similar damages arising from the breach of contract, negligence, or other legal theory even if the Company or its agent has been advised of the possibility of such damages, or for any claim by any other party. Some states do not allow the exclusion or limitation of incidental damages, so the above limitation or exclusion may not apply to you.

The warranty allocates risks of product failure between the Purchaser and the Company. The Company's hardware pricing reflects this allocation of risk and the limitation of liability contained in this warranty. The warranty set forth above is in lieu of all other express warranties, whether oral or written. The agents, employees, distributors and dealers of the Company are not authorized to make modifications or additional warranties; other statements such as dealer advertising or presentations, whether oral or written, do not constitute warranties by the Company and should not be relied upon.